FAQ



1.	Due to the relatively high price of your products, whether these products can be insured?
The answer:
Yes, it is possible according to customer request and agreement type.

2.	Where is the delivery?
The answer:
Factory warehouse door (Qazvin)

3.	What is the guarantee of your products?
The answer:
All products are guaranteed for one year.

4.	How to get sales representative of GROUP?
The answer:
Please send the completed application form to obtain agency / reseller of wire and cable products listed in the “Representative granting Sub menu” in the “invitation for cooperation menu”

5.	How can customer reflect comments and suggestions to company?
The answer:
By completing the feedback form on the website or write and send the letter to the relevant section of company

6.	Do you sell your products only wholesale?
The answer:
Yes, retail and functionality provided by the central store and agencies.

7.	How can the customers buy the products?
The answer:
By sending a written request to the sales department of central office, central store, agency and sales representatives by fax or email

8.	Does will be supplied the goods are not in factory warehouse through agencies? 
The answer:
Yes, can be supplied if available in agency stock

9.	Where can be found the list of sales agents?
The answer:
The name and address of sales representatives are addressed in the “sales network section”

10.	How is the company's product sales?
The answer:
Through tenders, central store and agencies based on the customer's requirements and Terms announced to him.

11.	Will the price rise or fall in the coming weeks?
The answer:
A: Due to the changing nature of international prices of raw materials (especially copper), there is a possibility of price fluctuations

12.	Does the company produce custom cables for its customers?
The answer:
Yes, they have produced if the amount was affordable and the production facilities exist.